Cookie Policy
Last updated: June 2026 (v5)
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the site work and remember your preferences.
The cookies we use
We use essential cookies to make the site work, and — only if you accept — privacy-friendly analytics cookies (Google Analytics). We do not use advertising cookies.
| Name | Type | Purpose | Duration |
|---|---|---|---|
| het-cookie-consent | Essential | Remembers your cookie choice | 1 year |
| het-admin-session | Essential | Admin login (staff only) | Session |
| _ga, _ga_* | Analytics (consent) | Google Analytics — anonymised usage stats. Only set if you accept. | Up to 2 years |
Analytics cookies are only set after you click Accept in our cookie banner, and IP addresses are anonymised. If you click Reject, no analytics cookies are used. Your instant quote is held temporarily in your browser's session storage (not a cookie) so it carries through to booking.
Payments
When you pay, Stripe may set cookies to process the payment securely. Stripe's own cookie and privacy policies apply to those.
Managing cookies
You can manage or block cookies through your browser settings. Blocking essential cookies may affect how the site works.